How can I find out if my vehicle has been towed, and what is the procedure for getting it back?
You may call the Los Gatos-Monte Sereno Police Department 24hrs a day, at 408-354-8600 (the non-emergency number). Please provide the police dispatcher with the license plate number of your vehicle, and the location from which you think it may have been towed. The dispatcher will check the status of your vehicle, and advise you if it was towed, and whether it was “stored,” or “impounded.”

If your vehicle was “impounded,” this means that the police department has placed a hold on the vehicle, and it may not yet be available for release. The most common reason for a vehicle impound is that it was driven by a suspended, or unlicensed driver. If this is the case, the vehicle will be held for a period of 30 days, and you must wait for this time to elapse before requesting a release. After the 30 day period has passed, the registered owner may come to the police department to obtain a release. A fee will be charged, and the registered owner will be required to show a valid driver’s license and current registration for a vehicle. Depending if the vehicle needs a 'smog check' you might have to provide us with a 'moving permit' issued by the Department of Motor Vehicles. Should the registered owner not have a valid license, a current and valid issued government I.D. will be required as well as the presence of a licensed driver for release of the vehicle.

If your vehicle was “stored”, it is available for immediate release. The procedure for this release is the same as for an impounded vehicle, but without the waiting period.

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1. How can I compliment an officer or employee?
2. Can I make an appointment with the Chief of Police?
3. How do I get in touch with a specific officer or employee?
4. I have a warrant for my arrest, how do I take care of it?
5. How can I get a copy of a police or accident report?
6. What is your mailing address?
7. What is your physical address?
8. Do you provide fingerprinting services?
9. How can I get a domestic violence restraining order?
10. How can I get a civil harrassment restraining order?
11. Where can I get general information about the services the Records Department offers and the general business hours?
12. When should I call 9-1-1?
13. What happens when I call 9-1-1?
14. What happens when I call 9-1-1 from my cellular phone?
15. What number do I call for a non-emergency situation?
16. What information should I give the dispatcher if I'm reporting a crime in progress?
17. Does the police department assist those who speak other languages or are speech impaired?
18. I dialed 3-1-1 and nothing happend. Why?
19. What happens if there is a power outage, earthquake or natural disaster?
20. How do I check for sexual predators in my neighborhood?
21. I own a business and a customer wrote a check that returned as non-sufficient funds (NSF). Who should I contact?
22. What happens if my child gets arrested?
23. How can I check on the status of my case?
24. What should I do if I believe I am the victim of identity theft?
25. How do I go about applying for a job with the police department?
26. What is the hiring process for police officer?
27. Whom do I call about crime prevention and neighborhood watch programs?
28. How do I get involved in volunteering for the Los Gatos/Monte Sereno Police Department?
29. Do you fingerprint children?
30. How do I report traffic violations in my neighborhood?
31. I received a traffic citation for an equipment violation. How do I get this ticket “signed off”?
32. How can I find out if my vehicle has been towed, and what is the procedure for getting it back?
33. How can I have my child safety seat inspected?
34. Who should I call to report a low flying aircraft or helicopter?
35. What is the process to obtain my property if it was taken for safekeeping?
36. Does the police department hold auctions for recovered unclaimed property?
37. If I find money or other valuable property, and turn it into the police, can I later claim it if the true owner has not collected it?
38. Whom do I call about barking dogs and other loud noise in my neighborhood?
39. What are your Police Department fees?
40. What is the curfew law and why does it exist?
41. Where are your parking frequently asked questions?
42. How do I report an abandoned vehicle?
43. Do you have a Resident Outreach Program?