March 16, 2020: Los Gatos-Monte Sereno Police Department Novel Coronavirus Update
In these unsettling times triggered by the coronavirus pandemic, I wanted to assure you that the Los Gatos-Monte Sereno Police Department remains fully operational and dedicated to keeping our communities safe. The nature of law enforcement does not lend itself to the amenity of telecommuting or even the precaution of social distancing, so in order to ensure that our essential services remain uninterrupted, we must take precautions to minimize our coronavirus exposure potential. Rapid response to life-threatening emergencies and maintaining public order will remain our top priorities. However, in keeping with the Santa Clara County Department of Public Health’s “shelter in place” order and the Town of Los Gatos Proclamation of Local Emergency, most of the Department’s non-essential functions will be postponed until further notice and Department personnel will be utilizing remote means to handle non-life-threatening calls for service. For example, in property crime cases where there is no suspect information or necessity for evidence collection, dispatchers will direct callers to our online reporting portal or an Officer may take a telephone report. The public is still encouraged to remain vigilant and report crimes in progress. Now more than ever we must strive to be good neighbors and look out for one another.
Chief of Police
Los Gatos-Monte Sereno Police Department will continue to provide essential public safety services to the community on a 24/7 basis. Patrol Officers will continue to triage priority calls for service and respond as necessary. To limit person-to-person exposure, the reporting of low-level offenses with no suspect information may be handled through telephone reports and the Department’s online reporting system.
Records Division will be accepting vehicle releases and property/evidence release by appointment only. Until further notice, appointments for Live Scan, parking appeals, and citation sign-offs will not be available. All other service requests will be postponed until after the Santa Clara County Department of Public Health determines it is safe to resume non-essential operations.
Dispatch will still be answering all calls for service, but communications staff will be directing the community to utilize online reporting if appropriate. The online reporting option and additional resources can be found on the Los Gatos-Monte Sereno Police Department website. If you have additional questions or concerns, please email email@example.com. This email will be checked daily during normal business hours. In emergency situations, always call 9-1-1. The LGMSPD non-emergency number is 408-354-8600.
For further updates and the “Shelter in Place” Order on the Novel Coronavirus, please refer to the Santa Clara County Public Health webpage:
In light of the COVID-19 precautionary measures being taken countywide the Los Gatos-Monte Sereno Police Citizens Police Academy is being postponed until further notice. Read on...
Would you like to plan a Neighborhood Watch meeting? Contact Community Outreach Coordinator Jackie Rose at firstname.lastname@example.org Read on...
Los Gatos-Monte Sereno Police Department Wants to Partner with You! Read on...
On behalf of the men and women of the Los Gatos-Monte Sereno Police Department, welcome to our website. I am honored to serve this community and this organization as the Chief of Police and I thank you for taking the time to learn more about us. We take pride in offering the highest levels of customer service to the residents of Los Gatos and Monte Sereno, balanced with a focus on creating a safe environment through traditional law enforcement services and tempered with a commitment to fair and impartial policing.
The foundation of our Department Vision is to build community partnerships and engage in community problem solving. We hope our website will highlight the many services we offer and provide insight on ways you can join us in working to keep our neighborhoods free of crime and disorder. The members of Los Gatos-Monte Sereno Police Department are deeply committed to maintaining a safe environment for all residents and visitors, but ultimately, safety is a shared responsibility. We invite you to be our partners and help us ensure our communities remain safe and vibrant places to live, work and play.
Again, thank you for visiting our website. We welcome your comments and look forward to serving you in the future.
Chief of Police