Parking Citations

The Town of Los Gatos has transitioned to a new parking citation processing service provider.  If you received a parking citation prior to December 13, 2017 and are experiencing difficulty paying your citation call 408-354-6853 or  email jrose@losgatosca.gov. 

Citations


If you receive a parking citation you have 21 days in which to respond. Failure to respond within 21 days may result in an increase in the amount due or to the withholding of the vehicles registration.
 

To Pay a Citation

  • Online: You can pay for your citation online. Please make sure that you enter the correct citation Number. For citations numbers that begin with "001" please drop the first "0" when entering your citation number.
  • By Mail: Please mail a check or money order (payable to the Town of Los Gatos) for the amount indicated on the citation or the reminder notice to:
Town of Los Gatos
 Parking Enforcement Center
 P.O. Box 11113 
 San Jose, CA 95103-1023

  • Please do not send cash and remember to write the citation number on the check or money order.
  • The envelope provided with the citation or the reminder notice should be used.
  • By Phone: You may pay by phone with your credit card by calling (888) 442-4088.
  • In Person: Citations may be paid weekdays between 9:00 a.m. and 4:00 p.m. at:
Office of Parking Violations
210 N. 4th St.
Suite 150
San Jose, CA 95112

To Appeal a Citation
Citations should be contested in writing, and can be submitted on-line at www.pticket.com/losgatos, by mail, or at the Office of Parking Violations at the above address. When requesting an initial review, please describe why the citation should be dismissed, and provide any documentation that supports this request. If mailed, citation appeals should be sent to:
 
Town of Los Gatos
Parking Enforcement Center
P.O. Box 11113
San José, CA 95103-1023

Second Appeal
If your first appeal is denied, A second appeal may be requested. Although there is no formal form for the second appeal,  the request can be submitted on-line at www.pticket.com/losgatos, by mail, or at the Office of Parking Violations at the above address. When requesting a second appeal, include a check or money order in the amount of the citation and provide any documentation that supports this request. If mailed, citation appeals should be sent to:
 
Town of Los Gatos
Parking Enforcement Center
P.O. Box 11113
San José, CA 95103-1023

Third Appeal


If your second appeal to the Town is denied, an appeal may be filed in the Santa Clara County Civil Court within 21 days from the date of denial. This court will review the factual aspects of the case, the administrative process and the decision of the Hearing Examiner. The decision of the Civil Court may be communicated in person or by mail.

For Second and Third Appeals: The full amount of the citation will be refunded if your citation is dismissed; the amount is forfeited if the citation is deemed valid. For more information on Citation Appeal and Review process click here.

AB503: INDIGENT PAYMENT PLAN FOR PARKING VIOLATIONS
As of July 1, 2018, Assembly Bill 503 (AB 503) allows indigent persons as defined in CA Veh Code § 40220 to pay unpaid parking fines and fees in monthly installments of no more than twenty-five dollars ($25) for total amounts due that are three hundred dollars ($300) or less.  Indigent persons have 60 calendar days from the issuance of a notice of parking violation, or 10 days after the administrative hearing determination, whichever is later, to apply for indigency determination and request an installment payment plan.  Unpaid parking fines and fees shall be paid off within 18 months, with no prepayment penalty for balances paid off prior to the payment period expiring.  Indigency determination must be approved before a payment arrangement can be made.  AB 503 waives all late fees and penalty assessments, exclusive of any state surcharges described in Sections 70372, 76000, and 76000.3 of the Government Code, if an indigent person enrolls in the payment plan. Waived late fees and penalty assessments may be reinstated if the person falls out of compliance with the payment plan. The person may be allowed a one-time extension of 45 calendar days from the date the plan becomes delinquent to resume payments before the Town may collect through the DMV. If the Town already has filed with the DMV to collect penalties from an indigent individual, for one time only, if the registered owner or lessee enrolls in a payment plan and pays a late fee of no more than five ($5) dollars, the Town will rescind said filing with the DMV. Indigent persons shall be allowed to request an administrative hearing without payment of the parking penalty upon satisfactory proof of an inability to pay the amount due. 

To quality for indigent determination, an application must be submitted, and include documentation that any of the following conditions are met:

(A) The person meets the income criteria as set forth in subdivision (b) of Section 68632 of the Government Code.

(B) The person receives public benefits from any of the programs listed in subdivision (a) of Section 68632 of the Government Code.

(2) The person may demonstrate that he or she is indigent by providing either of the following information, as applicable:

(A) Proof of income from a pay stub or another form of proof of earnings, such as a bank statement, that shows that the individual meets the income criteria set forth in subdivision (b) of Section 68632 of the Government Code, subject to review and approval by the processing agency or its designee. The processing agency or its designee shall not unreasonably withhold its approval.

(B) Proof of receipt of benefits under the programs described in subparagraph (B) of paragraph (1), including, but not limited to, an electronic benefits transfer card or another card, subject to review and approval by the processing agency. The processing agency or its designee shall not unreasonably withhold its approval.

(3) If a defendant’s indigent status is found to have been willfully fraudulent, his or her fines and fees reduction shall be overturned and the full amount of fines and fees shall be restored.

(Requirements from AB 503 Effective January 1, 2018.)

Applications for indigency determination  may be obtained:

  • By Phone:  by calling (888) 442-4088.
  • In Person:  weekdays between 9:00 a.m. and 4:00 p.m. at Office of Parking Violations, 210 N. 4th St., Suite 150, San José, CA 95112

Completed applications and supporting documentation for indigency determination must be submitted to the Los Gatos Parking Enforcement Center in person or by mail to:

Office of Parking Violations
210 N. 4th St.
Suite 150
San José, CA 95112



If the registered owner of lessee fails to enroll in the payment plan within the time specified in the notice, or is not eligible for the payment plan because he or she is not indigent, Unpaid parking fines and fees shall be paid by the due date on the notice of parking violation. 


Vehicle Boot


The police department utilizes the Vehicle Boot for immobilizing vehicles that have five or more delinquent parking citations. The authority to Boot (immobilize) instead of removing/towing a vehicle is authorized by section 22651.7 of the California Vehicle Code (CVC).  This allows a vehicle to be “booted” for up to three days before it is impounded.  After three days, if the delinquent citations have not been paid, 22651 (i)(1) CVC authorizes the police to impound that vehicle. 
The owner must pay all outstanding fines on record with the police department. Per 22651(i) CVC, the owner must pay ALL outstanding fines (this includes any current fines, as well as those listed as delinquent on the record).  
  • The owner must also pay the current vehicle release fee.
  • The only acceptable method of payment for either transaction is cash, cashiers check or credit card.  No personal checks are to be accepted.

The vehicle registration must be current registration.