F.A.Q.s

FAQ
General Questions

Who can get a Los Gatos Library Card? How can I get one?

A Los Gatos Library card can be obtained by any adult with a government issued I.D. and a current California address. 
Students ages 13-18 can obtain a library card with a valid student I.D.
Children 13 and under can obtain a card without any identification, so long as a parent is present and can verify contact information. 
Please come into the library with the proper identification and ask anyone at the reference or circulation desk. The process just takes a few minutes. 

Where can I find information on library programs?

Both adult and children's programming information can be found on the respected library pages. Information can also be found in our Newsletter, or on the homepage library calendar. 

What do I do if my library card is lost or stolen?


Call the library at (408) 399-6890 or stop in the library ASAP and inform anyone at the circulation or reference desks. Please be aware that you are responsible for any charges made to your account until it has been reported as missing.

What are the expected rules of conduct for Library patrons?

Library Code of Conduct

Are there private study or meeting rooms that I can reserve in the library?

The library does not have any reservable rooms. All library space is on a first come first serve bases, and all rooms (with the exception of the teen room) are available to all community members. 

How and what can I donate to the library?

Please visit the Friends of the Library book store donation page to find out about how and what you can donate to the library. 

Can I volunteer at the library?

The library does offer a number of volunteer positions for students and adults throughout the year. Please see our 'Volunteer' page for more information. 

Technological Resources

How many computers does the library have?

The library has 20 computers in the Main Room and 6 computers in the Teen Room. We have 12 laptops available for checkout from our Laptops Anytime machine upstairs. 

In the Children's Room we have 8 desktop computers, as well as 4 toddler educational game computers, and 4 iPads loaded with the Osmo games. 

What kinds of the computers does the library have?

Currently, the library has MAC computers that have the option of working on a PC interface. New PC computers and laptops will replace the Macs at the end of February. 
Library Materials


What if the library does not have the material I am looking for?


There are a number of options. Please see this how to for 'suggestions for purchase'

Can I borrow materials if I have unpaid fines?

Borrowing privileges are suspended when $20.00 or more is owed. The balance owned much be brought below $20.00 to reactive borrowing privileges and any remaining balance should be paid as soon as possible.

How many items can I check out?

Items checked out at one time -- 99 per card
Feature DVDs -- 10 per card
Bestseller DVDs --   3 per card

I placed a book on hold, how will I know know when it's ready to be picked up?

An email will be sent to your account on file when the hold is ready.

I recently published a book. Can the library add it to your collection?


The librarians who mange our collections consider a number of factors when deciding what material to add. We have a small section specifically designed for local authors. Please contact librarian Chris Ota for more information at cota@losgatosca.gov

What happens if I lose library material that is checked out to me?

You are financial responsible for all materials checked out to you. Please call or come in and speak to the staff at the circulation desk to clear your account.

How can I find newly added library materials?

Newly added materials can be found downstairs on the two round bookshelves next to the circulation desk; including fiction, non-fiction, and feature DVDs. 

I found library materials that I had lost-- what should I do?

Please bring the items to the library circulation desk. 

Can you recommend something good to read?

Yes! You can checkout our site NoveList or GoodReads for great 'next books'. You can also come in and speak to any one of our staff. 

How long can I keep the materials I check out? 


Standard Loan Period --- 3 weeks
Feature DVDs --- 1 week
Children's DVDs --- 1 week
Bestseller Books --- 1 week
Bestseller DVDs --- 3 days 

How can I view my checkout history?

Your account is automatically set to 'forget' the materials you have checked out after they have been returned to you. If you would to have your history remembered so that you may view it later. To do this .... 

How can I pick up holds from the library?

In order to pick-up a hold from the library YOU MUST use that patron who placed the holds personal library cards. You may not use spouses/children's/etc,. 
Printing/Copying

Can I print/scan/copy?

The library has two printers that can also scan and copy. You may copy something in color, but only print things in black/white. 

How much does it cost?

The cost is 15 cents per copy (B/W) and 20 cents per copy (color)
It does not cost anything to scan documents to a USB drive

Are there limits to how much I can print/scan/copy?

We do not have a page limit for the number a patron can print/scan/copy. We do ask that individuals limit their time using the machine to 15 minute increments, to ensure everyone has equal access.