F.A.Q.s

FAQ
General Questions

Who can get a Los Gatos Library Card? How can I get one?

A Los Gatos Library card can be obtained by any adult with a government issued I.D. and a current California address. 
Students ages 13-18 can obtain a library card with a valid student I.D.
Children 13 and under can obtain a card without any identification, so long as a parent is present and can verify contact information. 
Please come into the library with the proper identification and ask anyone at the reference or circulation desk. The process just takes a few minutes. 

Where can I find information on library programs?

Both adult and children's programming information can be found on the respective library pages. Information can also be found in our Newsletter, or on the homepage library calendar. 

What do I do if my library card is lost or stolen?


Call the library at (408) 399-6890 or stop in the library ASAP and inform anyone at the circulation or reference desks. Please be aware that you are responsible for any charges made to your account until it has been reported as missing.

What are the expected rules of conduct for Library patrons?

Library Code of Conduct

Are there private study or meeting rooms that I can reserve in the library?

The library does not have any reservable rooms. All library space is on a first come first serve basis, and all rooms (with the exception of the teen room) are available to all community members. 

How and what can I donate to the library?

Please visit the Friends of the Library book store donation page to find out about how and what you can donate to the library. 

Can I volunteer at the library?

The library does offer a number of volunteer positions for students and adults throughout the year. Please see our 'Volunteer' page for more information. 

Technological Resources

How many computers does the library have?

The library has 20 computers in the Main Room and 6 computers in the Teen Room. We have 12 laptops available for checkout from our Laptops Anytime machine upstairs. 

In the Children's Room we have 8 desktop computers, as well as 4 toddler educational game computers, and 4 iPads loaded with the Osmo games. 

What kinds of the computers does the library have?

Currently, the library has Windows based PCs and laptops. 
Library Materials


What if the library does not have the material I am looking for?


You can request that we purchase the item by filling out an online Suggestion for Purchase or calling our reference desk at (408)354-6896.

Can I borrow materials if I have unpaid fines?

Your borrowing privileges will be suspended if you owe more than $20.00. Your borrowing privileges will be restored as soon as your balance is brought below $20.00.

How many items can I check out?

Items checked out at one time -- 99 per card
Feature DVDs -- 10 per card
Bestseller DVDs --   3 per card

I placed a book on hold, how will I know know when it's ready to be picked up?

An email will be sent to your account on file when the hold is ready.

I recently published a book. Can the library add it to your collection?


The librarians who manage our collections consider a number of factors when deciding what material to add. We have a small section specifically designed for local authors. Please contact librarian Chris Ota for more information at cota@losgatosca.gov

What happens if I lose library material that is checked out to me?

You are financial responsible for all materials checked out to you. Please call or come in and speak to the staff at the circulation desk to clear your account.

How can I find newly added library materials?

Newly added materials can be found downstairs on the two round bookshelves next to the circulation desk; including fiction, non-fiction, and feature DVDs. 

I found library materials that I had lost-- what should I do?

Please bring the items to the library circulation desk. 

Can you recommend something good to read?

Yes! You can check out our site NoveList for great 'next books'. You can also come in and speak to any one of our staff. 

How long can I keep the materials I check out? 


Standard Loan Period --- 3 weeks
Feature DVDs --- 1 week
Children's DVDs --- 1 week
Bestseller Books --- 1 week
Bestseller DVDs --- 3 days 

How can I view my checkout history?

To protect your privacy, your account does not track the materials you have checked out. If you would prefer to maintain a checkout history, you can enable it by logging into your account, selecting "your privacy", and changing your privacy rules. 

How can I pick up holds from the library?

Holds can be picked up on the shelves just past the circulation desk and new releases.  In order to pick up a hold from the library you must use the same library card that was used to placed the hold.
Printing/Copying

Can I print/scan/copy?

The library has two printers that can also scan and copy. You may copy in color, but only print in black/white. 

How much does it cost?

  • The cost is 15 cents per copy (B/W) and 20 cents per copy (color).
  • Scanning is free, but please be sure to bring a USB drive.
Are there limits to how much I can print/scan/copy?

We do not have a page limit for the number a patron can print/scan/copy. We do ask that individuals limit their time using the machine to 15 minute increments, to ensure everyone has equal access.